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Our Services

     
 

 

Crystal offers the following types of services to its small, medium and large customers.

Strategy

Implementation Management

Technology Guidance

Planning & Analysis

Ad-Hoc Services


 

Strategy

Crystal helps small and medium business in the TMT, Cable TV, Satellite TV, and Digital Video sectors with formulating their corporate strategy.
 
Being an independent management consulting firm puts us in an unique position to advise our clients on the strategy choices and options available to them without any fear of bias towards a particular vendor, service provider, technology platform, and opinions.

For example - Our small client VK Solutions utilized our services to define, and formulate a strategy for their Telecom and Video Systems Integration business.


Implementation Management

Some of Crystal's customers are keen to utilize our expertise for Implementation of Services including process change and automation of workflow,.

Our portfolio of Implementation Services includes -
 
Program(me) Management

Project Management

Technology Road-Mapping and Execution Management

PMO [Program(me)/Project Management Office] set up

Vendor Management

Outsourcing/Near-sourcing/In-sourcing

Contract Management

Turnkey end-to-end implementation Management


Technology Guidance

Crystal's customers frequently ask us to identify appropriate technologies and guide them through their selection and adoption.

To address this need Crystal provides customers with specialized technology guidance, analysis and options.
 
Our strengths in this area are 
 

Identifying appropriate Technologies

Analyzing adoption scenarios including risks and rewards

Technology as a “differentiator"

Costs associated with technology adoption

Technology Sourcing and/or Identifying Technology partners 

Technology Implementation road-mapping

Appropriate Training in use of  new technology


Planning & Analysis


Crystal provide Planning & Analysis services for all our SMB customers as well as large clients.

The service came about due to several reasons:
 

The Tier1 Consultants left them with a large classic study and the customers wanted help in actualizing this

Customers needed some professional help to analyze and present them with the best course of action for their firm, industry or sector

Reluctance on the part of Tier1 consultants to implement their reports or recommendations (which were deemed too "small" for Tier1 firms standards)

Customers needed unbiased advise and truly vendor neutral solutions

Customers needed a "partner" rather than a mere implementer or project manager or consultant - to hold their hand in Planning & Analysis


Customers needed road-mapping of: Technology, Product/Service Rollout, Implementation & Technical Support including definition & planning

The above was a recurring theme with customers who had done their study from Tier1 consultancy firms but badly needed the extra handholding which goes with actualizing their recommendations. This plays into what Crystal does well. As we are acknowledge experts in this field and able to help businesses especially small and medium businesses tackle this boldly.


Ad-Hoc Services

For Crystal Technology Management Services, our Customers are our best advocates. Carrying forward this spirit, Crystal decided to help small and medium customers with their interim management needs in the areas of :


Operations
Marketing
Business Development
Financing
R&D
Mergers & Acquisitions


Crystal stepped up to the plate by offering highly experienced professionals, technical managers, directors and general managers as Interim Managers to customer companies on assignments. 



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